Privacy Policy

This Privacy Notice for Brooks Building Contractors Ltd (“we”, “us”, or “our”) describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:

• Visit our website at brooksbuild.co.uk or any other website of ours that links to this Privacy Notice.
• Use Brooks Building Contractors, a family-run building firm serving Grimsby and surrounding areas.
• Engage with us in other ways, including any sales, marketing, or events.

Questions or Concerns?

Reading this Privacy Notice will help you understand your privacy rights and choices. If you have any questions or concerns, please contact us at brooksbuilding7@msn.com.

Summary of Key Points

This summary provides key points from our Privacy Notice. For more details on any topic, use our Table of Contents below.

What personal information do we process?

We may process personal information when you interact with us and our Services. Learn more.

Do we process sensitive information?

We do not process sensitive personal information.

Do we collect any information from third parties?

We do not collect any information from third parties.

How do we process your information?

We process your information to provide, improve, and secure our Services, and to comply with legal obligations. Learn more.

How do we keep your information safe?

We implement organizational and technical measures to protect your personal information. Learn more.

Table of Contents

1. What Information Do We Collect?
2. How Do We Process Your Information?
3. Legal Bases for Processing
4. When and With Whom We Share Your Information
5. Use of Cookies and Tracking Technologies
6. Data Retention
7. How We Keep Your Information Safe
8. Collecting Information from Minors
9. Your Privacy Rights
10. Do-Not-Track Features
11. Policy Updates
12. Contact Us
13. Review, Update, or Delete Data

1. What Information Do We Collect?

We collect personal information that you voluntarily provide to us when you interact with our Services. This may include:

• Names
• Phone numbers
• Email addresses

Sensitive Information: We do not process sensitive personal information.

2. How Do We Process Your Information?

We process your information to provide, improve, and administer our Services, communicate with you, ensure security, and comply with the law. Additionally, we may process information with your consent.

Purposes of Processing:

• To deliver and facilitate services to the user
• To respond to user inquiries or support requests
• To send administrative information, including updates on policies or changes to services
• To protect our Services through fraud monitoring and prevention
• To safeguard individual safety where necessary

3. What Legal Bases Do We Rely On to Process Your Information?

We only process your personal information when we believe it is necessary and have a valid legal reason under applicable law. These include:

• Consent: With your permission for a specific purpose. You can withdraw consent at any time.
• Performance of a Contract: To fulfill our contractual obligations to you.
• Legitimate Interests: To achieve our legitimate business interests without infringing on your rights and freedoms.
• Legal Obligations: To comply with legal obligations, such as law enforcement requests.
• Vital Interests: To protect vital interests, such as in emergencies.

4. When and With Whom Do We Share Your Personal Information?

We may share your information in specific situations, including:

• Business Transfers: During negotiations or business transfers, such as mergers or acquisitions.
• Business Partners: To offer certain products, services, or promotions.

5. Do We Use Cookies and Other Tracking Technologies?

We may use cookies and tracking technologies to collect and store your information. This helps us maintain security, save preferences, and analyze site usage. For details, see our Cookie Notice.

6. How Long Do We Keep Your Information?

We retain your information as long as necessary for the purposes outlined in this notice or as required by law. When no longer needed, we will delete or anonymize your data.

7. How Do We Keep Your Information Safe?

We implement technical and organizational measures to secure your information. However, no online transmission can be guaranteed to be 100% secure.

8. Do We Collect Information from Minors?

We do not knowingly collect or market to individuals under 18. If we learn we have collected data from minors, we will delete it promptly. Please notify us if you become aware of any such data.

9. What Are Your Privacy Rights?

Depending on your location, you may have rights regarding your personal information, such as access, rectification, erasure, and restriction of processing. Contact us to exercise these rights.

10. Controls for Do-Not-Track Features

At this time, we do not respond to DNT signals, as no standard for recognizing them has been finalized. If a standard is adopted, we will update our practices accordingly.

11. Do We Make Updates to This Notice?

Yes, we may update this notice as necessary. We encourage you to review this notice periodically to stay informed about how we protect your information.

12. How Can You Contact Us About This Notice?

If you have questions or comments, please reach out to our Data Protection Officer:

13. How Can You Review, Update, or Delete the Data We Collect From You?

Depending on your location, you may have the right to request access to or deletion of your personal information. To submit a request, please visit our contact page.